Scalapay

Incorrect Widget Amount - Widget Display Not Correct

Scalapay Widget and Installment Display Issues

Active merchant

How can I check orders included in a transfer

How to search an order

How to see order details

How can I view order details?

Which are order statuses?

Can I modify an order after it's approved?

How does it work in case of a return?

How to issue a refund

Orders, returns and refunds

Widget Change Request, Widget CSS Editing

Widget Editing

Can Scalapay handle the integration of Scalapay on my site?

Custom Integration Support

I don’t want the installments to be visible. I would like to hide the installments in the Widget.

Hide Widget Installments

I am still receiving SMS and emails for the installment payments of the test order. Why?

Test Order SMS and Email: How to Block It

Inability to complete an order due to redirection or checkout errors.

Redirection Errors

Widget Language Different from Site Language

Guide to the Language Widget

Display Issues of the Widget on the Product Page, Cart Page, and Checkout

Custom Integration Widget

Widget Installment Amount Incorrect - Scalapay Widget Installment Calculation Error

Custom Integration Widget Installment

Incorrect Widget Amount - Incorrect Widget Display

Widget and Widget Rates are not displaying correctly

Procedures and integration documentation for Scalapay Plugin, App, Custom

Documentation for the installation

Scalapay offers the option to pay in 3 or 4 installments also through Pay by Link.

Pay By Link: what it is and how it works

Modify Min and Max Limits for Order Amounts

Modify Minimum and Maximum Amounts

How to place a test order

Which countries are available for the activation of Scalapay and the currency supported

Available countries and currency

How to Go Live and How to find the Live API Key.

How to Go Live and Where to Find Live API Keys

How to integrate Scalapay plugin on WooCommerce

WooCommerce

How to integrate Scalapay plugin on Prestashop

PrestaShop

Shopify

Magento 2

How to integrate Scalapay on a custom platform?

Custom integration

Overview Scalapay Orders and Errors

Integration

When will I get paid?

How can I access the details of my bank transfers and payments?

Payments and late fees

Merchant portal

How to use CSV files

Can I export orders in CSV format?

Automatic reports

Report

How can I add new users to the portal?

How can I add or edit the account number on my profile?

Users and settings

Customers

Merchants

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.